Frequently Asked Questions

Do you ship internationally?

Yes we ship all over the world with just a couple of exceptions. 

Will there be customs charges to pay?

Unfortunately yes, unless you are in the UK. Customs charges (Import tax& VAT) is issued by the receiving country’s government. With some countries the charges can be pre paid which we can sort with the postal service. Drop us a message and we can give you an estimate of costs before you buy and explain the process. 

What shipping do you use?

Majority of the time we use Royal Mail 24 tracked and signed (UK) or Royal Mail international tracked & signed but we can also use DHL, UPS, FEDEX

Do you accept returns?

Yes as long as the fur is returned to us in new condition within 14 days, you will receive a full refund (excl) postage. 

How long does delivery take?

UK delivery is 1-2 days
International Europe 3-4 days
USA, Canada, Australia approximately 8-16 days.

Are your furs in stock?

Yes we hold physical stock here. Each fur advertised is labelled and numbered so the fur you see will be the fur you receive. 

Can you do custom orders?

We will always try to help with any special requirements. Drop us a message and we will do our very best to fulfil. 

Dose it come with a shaping wire?

Yes. All of our fur trims come with an integrated metal shaping wire, designed to help the fur hold its shape and allow you to adjust it for your preferred look.

What if it doesn’t fit my coat?

We will ask you questions before any furs are despatched to make sure it is the right fit for your jackets.

Do you supply furs for all makes of winter jackets?

We specialised in replacement furs that are compatible with Canada Goose coats.

What is the difference between the fur grades?

The main difference between our Standard, Premium, and Luxury fur trims is the density, fullness, and overall volume of the fur.

Luxury – Our fullest and most densely packed fur, offering the largest and most luxurious appearance.

Premium – A beautifully full and dense fur, sitting between our Luxury and Standard grades.

Standard – A naturally full, high-quality fur with a slightly lighter density compared with our Premium and Luxury options.

Please note that the difference in overall size may appear minimal between some trims. In these cases, the main difference will be the density and fullness of the fur, rather than its physical dimensions.

All our Fur trims come complete with an integrated shaping wire and black backing fabric, helping the trim maintain its shape.

Is this real coyote fur?

Yes. All of our trims are made from 100% genuine Canadian coyote fur, responsibly sourced and selected to a high standard.

Do these fit my Canada Goose jacket?

 Yes — these will fit your Canada Goose jacket!

We offer fur trims that fit both new and old season Canada Goose jackets, and they’re compatible with any Canada Goose style that has a zip on the hood trim.

As long as your jacket’s hood has a zipper for the trim, you can easily attach our fur replacements.